Refund and Returns Policy

  1. Return Eligibility

    • We accept returns for defective or damaged books within 14 days of receipt.

    • To be eligible for a return, the book must be unused and in its original condition.

    • Digital products (e-books, PDFs) are non-refundable.

  2. How to Initiate a Return

    • Contact our support team at monotis.xyz@gmail.com with your order details and a description of the issue.

    • If your return is approved, we will provide you with return instructions.

    • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  3. Refund Process

    • Once we receive and inspect the returned book, we will notify you of the refund approval status.

    • Approved refunds will be processed within 5-7 business days and credited to your original payment method.

    • Shipping costs are non-refundable.

  4. Exchanges

    • If you receive a defective or incorrect book, we will replace it at no extra cost.

    • Please contact us within 7 days of receiving your order for an exchange request.

Contact Us

If you have any questions about our Sales, Refund, and Returns Policy, feel free to contact us:

  • Street: 32501 HIGHWAY 62 FRANKLINTON LA 70438-7754 USA

  • Phone: (802) 297-2491

  • Email: monotis.xyz@gmail.com

Thank you for choosing Monotis.xyz! We appreciate your trust and support in our mission to help you grow fresh, healthy vegetables at home.